Last updated: May 14, 2020
Thank you for shopping at Man Matters.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mosaic Wellness Private Limited, Aakruti Trade Centre , A Wing, 5th Floor, MIDC, Andheri, Mumbai - 400093
- Service refers to the Website.
- Website refers to Man Matters, accessible from manmatters.com.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
You are entitled to cancel Your Order till it is dispatched from our premises. After the product is dispatched you cannot cancel your order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the intimation of cancellations of Order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
The Goods cannot be returned once delivered to you.
If you have any questions about our Returns and Refunds Policy, please contact us: