Yes, it’s true. And so convenient, we wonder why it’s not the norm! Here’s how it happens:
1/4
Fill Health Assessment Form
A quick 10-minute assessment with questions about your current lifestyle, medical history, symptoms, and what you need help with. We use this as a base, to understand and diagnose your problem.
2/4
Get Personalised Treatment Plan
A personalised plan to treat your ailment will then be given to you. This will be supported with a free consultation from an experienced doctor – if you want. This is the time to get answers, express doubts and question solutions – all without leaving your couch.
3/4
Begin your Treatment
Once you are satisfied with the diagnosis and course, order your treatment plan and sit back! We’ll deliver your medicines free of cost, within 3 days. Our packages come discreetly wrapped – so you can receive them in office, at home, or even at your neighbour’s if you’d like!
4/4
Ongoing Care
If you thought our relationship with you ended with your order – no, we’ll be sticking around longer than that ☺! We’ll be checking in on your progress and you get unlimited follow-ups with our doctors all through your treatment.
Book a quick consultation on your own time, leave behind traffic, pollution, queues and long waiting times. Need we say more? Specialised experts for every concern with years of experience in men’s wellness. When we say we want only what’s best for men – we mean it.
Unlimited follow-ups 100% confidential
Say good-bye to follow-up consultation fees. With regular check-ins and constant support, we’re with you on your journey till the end, my friend! The only thing that matters as much as your well-being is your privacy! Every session is secure & private so what you share with us, stays with us.
What We Treat?
Consult to top doctors online for Following Concerns and get effective customized solutions according to your wellness plan.
Hair
Your crowning glory. So while hair loss may not be a physical health concern, it can be very emotional for men.
Let’s talk solutions for these common hair problems:
Hairfall
Increased stress, climate change, weather change and other lifestyle changes can cause hairfall, however, this is not a condition and is easily curable with the right treatment.
Hair Loss & Thinning
40% of men by the age of 40 observe hair loss and thinning. It's fairly common to lose hair, our doctors will understand the root cause and suggest treatments to stop hair loss and improve follicle health.
Dandruff
Oily scalp causes dandruff. Accelerated growth of dead skin cells forms yellowy flakes stuck to the scalp. It is difficult to disoldge them but can be taken care of with the right tratment.
Rough and Dry Hair
Dry and rough hair have very low natural lubrication and hence are mostly thin and harsh. It is more prone to tangles and breakage. We have just the right solution for this.
Itchy Scalp
Itchy scalp can be caused due to dry scalp. Our sclap renews every 24 hours and the old cells shed off. This shedding process can cause Itchy feeling which you can get rid off with the correct treatment.
Other Conditions
Other less severe men hair problems include greying, greasy hair, oily hair, split end etc. During the consultation mention these specifically to the Doctor to help them guide you better.
A stronger immune system, better sleep, low risk of cancer, upgraded levels of confidence. What if we told you these were some of the benefits good sex brings you? And it keeps your relationship in great shape! So, stay on top of your game, but first…
Let’s talk solutions for these common performance problems:
Weak Erections
Lower blood flow to the penis is the major cause for weak erections. Our doctors will help diagnose the root cause and suggest the right treatment.
Early Ejaculations
Early Ejaculation is a very common issue faced by men of all ages. You are not alone, talk to our doctor to know how to overcome this issue and extend your time in bed.
Low Sexual Desire
Lower Libido and lower testosterone levels result in lower sexual desire. More sex is always good. Our Doctor's will guide you with the right kind of treatment for this.
Share a joke with her, share food, or even share secrets – but DO NOT share skin products! Men’s skin is 30% thicker than women’s, and very different, so needs to be treated differently. Find a skin routine for clear, healthy skin…
Let’s talk solutions for these common skin problems:
Acne
Men have twice the oil glands as women and the glands secrete 5 times more than in women. Oils that can lead to clogged pores, which sometimes let bacteria grow. Talk to our doctors to have better skin health.
Ageing
Early ageing of skin is not quite okay as most men might think. It is unhealthy and highly recommended taking action by the Dermats. Talk to our Doctors to understand the right skin regime for you.
Pigmentation
Skin pigmentation means discoloration of the skin. It is a skin disorder in which it develops darker patches and color on the skin. Our doctors will suggest the right treatment to fight pigmentation.
Dr. Sujit has honed his skills in various cosmetic procedures and dermatology. His past experiences in New York, Chicago and Denver, push him to deliver the best quality of hair treatments to you.
Dr Sujit was the first in India to extensively study and publish results of the role of an alternative 5α-Reductase inhibitor in fighting hair loss in men.
Dr. Deepam Shah
MBBS, MD, DNB, FAM
Dr Deepam's area of expertise lie in Dermatology, Cosmetology and Hair Transplant.
He has had over 10 years of experience being associated with the best hospitals.
Dr. Chandrashekhar Azad
MBBS, DDVL
Dr. Chandrashekhar is a Hair Transplant Surgeon and has had the privilege of having carried out over 3000 successful surgeries in a short span of 8 years. Dr Azad holds the record for meticulous and optimum results towards varied procedures of hair loss treatments.
Dr. Rohit Singh
MBBS, DPM
Dr. Rohit Singh is a Consulting Psychiatrist with 3 years of experience. He believes in a holistic approach in treatment of any condition. His areas of interest are Sexual Problems like Erectile Dysfunction and Premature Ejaculation.
Real Men, Real Stories
Are you the kind who likes to thoroughly research something before diving in? Or are you just not easily convinced? We feel you. We really like to be doubly sure before committing too! Here are some unfiltered, actual reviews from real men like you.
Deep Sengupta
I find this new approach very helpful and in reasonable price, with well experienced doctors. I will stick to this.
Rohan Adake
The input given by the doctor was very good.. She explained what medications are required and why they are essentials. Also gave tips for a healthy lifestyle.
Vishal Saha
The doctor was very attentive and listening to my complaints very seriously and gave many actionable advice which i can implement. Thanks for this advice.
Sagar Salunke
It was a great experience to get detail information about my problem and the product from my doctors.
Joel Dsouza
Not being judgemental but then communication skills were great enough to explain me and guide me through the whole process and my doctor was patient, humble and courteous! Kudos to her. Keep it up #manmatters👍🏼
Is the use of digital information and communication technologies, such as computers and mobile devices, to access health care services remotely and manage your health care.
Do you maintain any patient history if I want a follow-up consultation?
Yes, we will maintain your history with us, the doctor's prescription, and help you change the treatment plan according to your progress.
How can the doctor prescribe me without physically examining me?
You can upload images for the doctor to have a look. Doctor will get to know about your lifestyle and history which helps them diagnose you better. Moreover, your responses in the Wellness Assessment Form are to collect your history.
How will I know about my appointments?
As soon as you book an appoinment you will get an SMS and a Calender invite via E-mail. You will also get another SMS 30mins before your appointment time, just as a gentle reminder to make yourself available.
How will the doctor send me the prescription and where can I get the prescription from?
As soon as your consultation is completed, the doctor will send you an E-mail with your prescrption in it. That same e-mail will have a link from where you can get your prescription and start your treatment.
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as
applicable
and the amended provisions pertaining to electronic records in various statutes as amended by the Information
Technology
Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital
signatures.
General
www.manmatters.com, an internet based portal (hereinafter referred to as “Website") is operated by Mosaic Wellness
Private Limited (hereinafter to be referred as “Company” or “We” or “Our” or “Us”), a company duly incorporated
under
the provisions of the Companies Act, 2013.
Use of the Website is offered to You, subject to acceptance of all the terms, conditions and notices contained in
these
Terms including applicable policies which are incorporated herein by reference, along with any amendments /
modifications made by Company at its sole discretion and posted on the Website, including by way of imposing an
additional charge for access to or use of a service(s).
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or
legal
person who has agreed to become a buyer on the Website by providing Account Information (defined below) while
registering on the Website as a registered User using the computer systems.
Company shall not be required to notify You, whether as a registered user or not, of any changes made to the Terms
and
Conditions ("Terms"). The revised Terms shall be made available on the Website. Your use of the Website and the
Services
is subject to the most current version of the Terms made available on the Website, at the time of such use. You are
requested to regularly visit the Website to view the most current Terms. It shall be your responsibility to check
the
Terms periodically for changes. Company may require You to provide Your consent to the updated Terms in a specified
manner prior to any further use of the Website and the Services, provided on the Website. If no such separate
consent is
sought, Your continued use of the Website, following changes to the Terms, will constitute your express acceptance
of
those changes.
By (i) using this Website or any facility or service provided by this Website in any way; or (ii) merely browsing
the
Website, You agree that you have read, understood and agreed to be bound by, including without limitation, these
Terms,
the Website's Privacy Policy. and such other rules, guidelines, policies, terms and conditions as are relevant under
the
applicable law(s) in India and other jurisdictions for the purposes of accessing, browsing or transacting on the
Website, or availing any of the Services, and such rules, guidelines, policies, terms and conditions shall be deemed
to
be incorporated into, and considered as part and parcel of these Terms of Use.
Company shall not be liable to deliver any Products purchased by You for delivery, in locations outside India.
The User agrees to use the service to authorise an individual and get the products on his/her behalf.
Products and Services
The Website is a platform that facilitates the online requisition by the user for purchase of medicines, wellness /
health related products, food products and services offered by Company ("Products and Services"). The sale &
purchase /
transaction between the Company and You, of Products and Services, shall be governed by these Terms.
Company further reserves the right to change or modify these Terms of Use or any policy or guidelines of the
Website, at
any time and in its sole discretion. Any changes or modifications made will be effective immediately upon posting
the
revisions on the Website and You waive any right You may have to receive specific notice of such changes or
modifications. Your continued use of the Website will confirm Your acceptance of such changes or modifications.
Content: You agree and acknowledge that the exhibited Content which includes catalogue of drugs/ pharmaceutical
products
/ other products or services, and information in relation to such drugs/ pharmaceutical products / other products or
services, on the Website, including without limitation, text, copy, audio, video graphics etc is for general
information
purposes only and does not constitute either an advertisement or promotion of any drug being offered for sale or any
professional medical advice, diagnosis, treatment or recommendation of any kind. Also, You acknowledge and
understand
that the Company provides no warranty or representation with respect to the authenticity of the information provided
on
the Website and You must do Your own check.
Prescription Drugs- In order to purchase drugs and pharmaceutical products you
may require a valid
prescription. In case
there is no prescription, or, in case of any discrepancy observed, the order will be cancelled immediately.
Invitation to offer for sale- The listing of drugs and other pharmaceutical
products on the Website is merely
an
‘invitation to an offer for sale’ and not an ‘offer for sale’. The placement of an order by You shall constitute an
offer by You to enter into an agreement with the Company (“Offer”). Post the Offer, the Company shall send an email
to
You with the information on the Offer and such an email shall not be considered as an acceptance of the Offer. The
acceptance of the Offer would only be undertaken after the validation/ verification of the prescription (in case of
Prescription Drugs) and the ascertainment of the available stock (in the case of prescription as well as other
drugs/
pharmaceutical products), by way of a confirmatory email to be sent to You.
It is hereby clarified that any reference of the term ‘offer/ offered for sale’, as appearing in these Terms of Use,
shall be construed solely as an ‘invitation to offer for sale’.
Transfer of Property and Completion of Sale- Upon acceptance of the Offer, the
Pharmaceutical Drugs and
Services would
be dispensed at the pharmacy, in accordance with the terms of the order placed by You. Such dispensation shall also
take
place under the direct/ personal supervision of the pharmacist, wherever required under the applicable law(s).
You agree and acknowledge that the property and title in the Pharmaceutical Drugs and Services ordered by You shall
stand immediately transferred to You upon the dispensation of Pharmaceutical Drugs and Services and the raising of
the
invoice. Accordingly, the sale of Pharmaceutical Drugs and Services is concluded.
Drugs Delivery- The Pharmaceutical Drugs and Services shall be delivered by
independent contractors. You
accept and
acknowledges that the courier/ delivery personnel, engaged by the Company, shall be User Agent of the delivery of
the
Pharmaceutical Drugs and Services, with no control over the Pharmaceutical Drugs and Services and no additional
obligation apart from standard delivery obligations and duty of care.
Online Doctor Consultancy- The Company is a facilitator of healthcare services
that provides healthcare
products and
services to the Users. The words “Your Physician” or “Your Doctor” or “Healthcare Provider” or similar words on the
Website, shall be interpreted and mean the User’s personal doctor with whom the User has a doctor-patient
relationship.
The third party registered medical practitioners are not employees of the Company but merely providing medical
consultation to You with Your consent. You agree and acknowledge that the third party registered medical
practitioners
are independent contractors and hence, the Company, in no event, shall be directly or vicariously liable for any
advice
or medical consultancy or any loss arising from the third party registered medical practitioners.
The e-prescription / prescription which may be issued by the registered medical practitioner(s), in certain events,
may
not be a valid prescription under applicable law(s) of India and may not be used for dispensation of medicines by
any
pharmacist.
The Company does not recommend any specific registered medical practitioner(s), tests, products, opinions or other
information that may be mentioned in the Website. Reliance on any information provided on the Website is solely at
Your
own risk. You shall call Your nearest doctor/hospital or any related helpline in case of any medical emergency.
The Services are not for use in medical emergencies or for critical health situations and may not be best solution
where
a face-to-face consultation is required. Hence, we discourage any delay in seeking advice from Your doctor on
account of
something that You may have heard/viewed on the Website.
Further, it is Your responsibility for ensuring that the information submitted is accurate and the Company shall not
make any effort to validate any information provided by You for using the Services with respect to content,
The opinions, statements, consultation via digital mode provided by the third party registered medical practitioners
through the Website shall not reflect the opinions of the Company, its affiliates etc. The Company makes no warranty
that the Services will meet Your requirements, or that the Service(s) will be uninterrupted, timely, secure, or
error
free. This includes loss of data or any service interruption caused by the Company employees. The Company is not
responsible for transmission errors, corruption of data.
Eligibility of Use
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act,
1872.
Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including without
limitation minors, un-discharged insolvents etc. are not eligible to use the Website. The Products shall also not be
available to any Users suspended or removed from the company’s system for any reason whatsoever. If You do not
conform
to the above qualification, You will not be permitted to put a requisition for the Products through the Website. By
accessing and using this Website, You represent that You are of legal age to form a binding contract and are not a
person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if You
are
below the age of eighteen (18) years, You may avail the services provided by the Website, through Your legal
guardian in
accordance with the applicable laws.
Company reserves the right to terminate your membership and / or refuse to provide you with access to the Website if
it
is brought to Company’s notice or if it is discovered that you are under the age of 18 years.
Company reserves the right to refuse access to use the services offered at the Website to new Users or to terminate
access granted to existing Users at any time without any reasons for doing so and You shall have no right to
object to the same.
You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling,
trading,
or otherwise transferring Your Account to another party.
User Account, Password and Security
Company shall enable You to make the requisition of Products and Services available to You through the
Website, only if
You have provided Company certain required User information. The transaction and delivery of the
Products may also be
subject to procedures for use of the Website, Terms, uploaded guidelines, rules, additional terms of
service, or other
disclaimer & notices, if any ("Additional Terms").
The Website may require You to register as a User by creating an Account in order to avail of the
services provided by
the Website. You will be responsible for maintaining the confidentiality of the Account Information, and
are fully
responsible for all activities that occur under Your Account. You agree to (a) immediately notify
Company of any
unauthorized use of Your Account or Account Information or any other breach of security, and (b) ensure
that You exit /
log out from Your Account at the end of each session. Company cannot and will not be liable for any loss
or damage
arising from Your failure to comply with this Section 4. You may be held liable for losses incurred by
Company or any
other User of or visitor to the Website due to authorized or unauthorized use of Your Account as a
result of Your
failure in keeping Your Account Information secure and confidential or otherwise.
The Website may also allow restricted access to the Website for unregistered Users.
You shall ensure that the Account Information provided by You in the Website's registration form is
true, complete,
accurate and up-to-date.
Use of another User's Account Information for availing the services offered by Company is expressly
prohibited.
If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue,
inaccurate, not
current or incomplete), or Company has reasonable grounds to suspect that such information is untrue,
inaccurate, not
current or incomplete, Company has the right to suspend or terminate Your Account and refuse any and all
current or
future use of the Website by You.
You confirm that you are the authorised holder of the credit card or the original account holder used in the
transactions he/she makes using the Website. Company will not be responsible for any financial loss,
inconvenience or
mental agony resulting from misuse of the Your ID/password/credit card number/account details number for
using the
Website.
The Website uses temporary cookies to store certain data that is used by Company for the technical
administration of the
Website, research and development, and for User administration. In the course of serving advertisements or
optimizing
services to You, Company may allow authorized third parties to place or recognize a unique cookie on the
Your browser.
Company does not store personally identifiable information in the cookies.
Pricing Information and Payment
Company strives to provide You with the best prices possible on the Products You require from the Website.
The pricing
details for purchase of Products from the Website are detailed under these Terms.
Further:
(a) Your relationship with Company is on a principal to principal basis and by accepting these Terms of Use
You agree
that Company is an independent contractor for all purposes, and may not have control of or liability over
all products
or services that are listed/offered on Company's Website.
(b) You, as a User, understand that upon initiating a requisition on the Website that You are entering into
a legally
binding and enforceable contract to purchase the Products and /or Services on a cash on delivery basis or
such the mode
as may be specified by Company.
(c) You acknowledge that delivery of Products shall be made only if satisfactory documents and prescription
is in
compliance with applicable norms.
(d) You, as a User, shall electronically notify Company using the appropriate Company’s Website features
immediately
upon Delivery or non-Delivery within the time period as provided in these Terms of Use. Non-notification by
You of
delivery or non-delivery within the time period specified in the these Terms of Use shall be construed as a
deemed
delivery in respect of that particular order.
(e) Company reserves the right to refuse to process orders/requisitions from Users with a prior history of
questionable
charges including without limitation breach of any agreements by User with Company or breach of any policy.
(f) The User and third-party acknowledge that Company will not be liable for any damages, interests or
claims etc.
resulting from not processing a transaction/transaction price or any delay in processing a
transaction/transaction price
which is beyond control of Company.
User Obligations
Subject to compliance with these Terms, Company grants You a personal, non-exclusive, non-transferable,
limited
privilege to access and use this Website and the services provided herein.
You agree to use the services, Website and the materials provided therein only for purposes that are
permitted by: (a)
the Terms; and (b) any applicable law, regulation or generally accepted practices or guidelines in the
relevant
jurisdictions.
You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the
Product
catalogues) that You access on the Website.
You agree not to access (or attempt to access) the Website and the materials or services by any means other
than through
the interface that is provided by Company. You shall not use any deep-link, robot, spider or other automatic
device,
program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or
monitor any
portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational
structure
or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials,
documents or
information through any means not specifically made available through the Website.
You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content
from other
users that You may consider offensive, indecent or otherwise objectionable. Company disclaims all
liabilities arising in
relation to such offensive content on the Website. Further, You may report such offensive content in the
manner
prescribed herein.
If Website allows You to post and upload any material on the Website, You hereby undertake to ensure that
such material
is not offensive and in accordance with applicable laws. Further, You undertake not to:
Defame, abuse, harass, threaten or otherwise violate the legal rights of others;
Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person
or entity;
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing,
obscene, indecent
or unlawful topic, name, material or information through any bookmark, tag or keyword;
Upload files that contain software or other material protected by applicable intellectual property laws
unless You own
or control the rights thereto or have received all necessary consents;
Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs
that may
damage the operation of the Website or another's computer;
Engage in any activity that interferes with or disrupts access to the Website or the services (or the
servers and
networks which are connected to the Website);
Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks
connected to
the Website, to any Company server, or to any of the services offered on or through the Website, by hacking,
password
mining or any other illegitimate means;
Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the
security or
authentication measures on the Website or any network connected to the Website. You may not reverse look-up,
trace or
seek to trace any information on any other user, of or visitor to, the Website, or any other customer of
Company,
including any Company Account not owned by You, to its source, or exploit the Website or service or
information made
available or offered by or through the Website, in any way whether or not the purpose is to reveal any
information,
including but not limited to personal identification information, other than Your own information, as
provided for by
the Website;
Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources,
accounts,
passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked
sites;
Collect or store data about other users in connection with the prohibited conduct and activities set forth
in this
Section.
Use any device or software to interfere or attempt to interfere with the proper working of the Website or
any
transaction being conducted on the Website, or with any other person's use of the Website;
Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms, or
to solicit
the performance of any illegal activity or other activity which infringes the rights of Company or other
third parties;
Conduct or forward surveys, contests, pyramid schemes or chain letters;
Download any file posted by another user of a service that you know, or reasonably should know, cannot be
legally
distributed in such manner;
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or
labels of the
origin or source of software or other material contained in a file that is uploaded;
Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
Violate any applicable laws or regulations for the time being in force within or outside India;
Violate the Terms including but not limited to any applicable Additional Terms of the Website contained
herein or
elsewhere; and
Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create
derivative
works from, transfer, or sell any information or software obtained from the Website.
Company has no obligation to monitor such communications by You. However, Company reserves the right to
review materials
posted by You and to remove any materials in its sole discretion. Company reserves the right to terminate
the User's
access to any or all of such communication services provided by Company at any time without notice for any
reason
whatsoever.
Company reserves the right at all times to disclose any information as is necessary to satisfy or comply
with any
applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove
any
information or materials, in whole or in part, in Company's sole discretion.
You agree that You are solely responsible to Company for any breach of Your obligations under the Terms and
for the
consequences (including any loss or damage which company or its affiliates or its vendors may suffer) for
any such
breach.
You agree that Company may, at any time, modify or discontinue all or part of the Website, charge, modify or
waive fees
required to use the Website, or offer opportunities to some or all Website Users.
You agree that the Website may not be used for illegal purposes. The Information and Services may not be
used for any
illegal purpose. You may not access our networks, computers, or the Information and Services in any manner
that could
damage, disable, overburden, or impair them, or interfere with any other person's use and enjoyment. You may
not attempt
to gain unauthorized access to any Information or Services, other accounts, computer systems, or networks
connected with
the Website, the Information, or Services. Such unauthorized access includes, but is not limited to, using
another
person’s login credentials to access his or her Company profile/ account. Any attempt by any individual or
entity to
solicit login information of any other user or Medical Expert or to access any such account is an express
and direct
violation of these Terms of Use and of applicable law(s), including relevant privacy and security laws and
laws
prohibiting unfair or unethical business practices.
You agree and acknowledge that the exchanges between the third party registered medical practitioners and
the You over
telephone and the prescription/e-prescription would be accessible to the Company for the purposes of
monitoring the
quality of the consultation. The consultation provided by the third-party registered medical practitioner
shall be done
vide a secured recorded line.
Risks associated with Company’s Services
You abide by these Terms of Use, Privacy Policy and any other Company Policy by using the Company’s
Services.
The third party registered medical practitioners will not be examining You physically and may not have
access to all or
some of Your medical history that might be critical to consult You. The third party registered medical
practitioners
will not have the benefit of information that would be obtained by examining You in person, observing Your
physical
condition and by going through Your medical records. This means that the Services provided is different from
the
diagnostic and treatment services typically decided by a physician. Therefore, the third party registered
medical
practitioners may not be aware of facts or information that would affect his or her opinion of Your
diagnosis.
Therefore, to reduce the risk of this limitation, the Company strongly encourages You to share your past
medical history
proactively, and also be in touch with an on-ground physician and share the Company’s opinion with him/her.
You acknowledge and agree, by requesting a medical opinion through the Website, that-
the advice/information/opinion on diagnosis You may receive could be limited and provisional;
the medical opinion is not intended to replace a face-to-face visit with a physician, and, it does not
replace an actual
doctor-patient relationship;
in case of a second opinion where there is a difference of opinion among Our third party registered medical
practitioners and Your physician, You would bear the responsibility to decide on online or offline
consultation, or
procedure, and/or treatment;
the Medical Expert is reliant on information provided by You and hence any information demonstrated to have
been
falsified, misleading or incomplete will immediately render the opinion and all details therein null and
void;
in some events, the Medical Expert may determine that the transmitted information is of inadequate quality
and may ask
for more information, without which he/she may refuse to answer the query;
in some cases, the third party registered medical practitioners may feel that the query may not be
answerable without
physically examining the patient/ Users and the Consultation may be refused forthwith;
in very rare instances, security protocols could fail, causing a breach of privacy of personal medical
information; and
delays in medical evaluation and answers could occur due to deficiencies or failures of the service as per
those
mentioned in these Terms of Use.
Use of Materials
Except as expressly indicated to the contrary in any applicable Additional Terms, Company hereby grants You
a personal,
non-exclusive, freely revocable (upon notice from Company), non-transferable access to view, download and
print product
catalogues or any other materials available on the Website, subject to the following condition:
You may access and use the materials solely for personal, informational, and internal purposes, in
accordance with the
Terms; You may not modify or alter Product catalogues or any other materials available on the Website;
You may not distribute or sell, rent, lease, license or otherwise make the Product catalogues or any other
materials
available on the Website available to others; and
You may not remove any text, copyright or other proprietary notices contained in the Product catalogues or
any other
materials available on the Website.
The rights granted to You in the Product catalogues or any other materials as specified above are not
applicable to the
design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual
property
rights and may not be copied or imitated in whole or in part. The Product catalogues or any other materials
available on
the Website shall not be copied or retransmitted unless expressly permitted by Company.
Any software that is available on the Website is the property of Company or its third parties. You may not
use, download
or install any software available at the Website, unless otherwise expressly permitted by these Terms or by
the express
written permission of Company.
Any purchase of the merchandise or Services from the Website will be strictly for personal use of the User.
The User
hereby expressly agrees that any merchandize or Services purchased by the User will not be sold, resold,
bartered or in
any way used for any commercial purposes or for profit. The User hereby acknowledges that the Services or
merchandize
purchased is not transferrable to any third party for profit.
Intellectual Property Rights
The Website and the processes, and their selection and arrangement, including but not limited to all text,
graphics,
user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the
"Content")
on the Website is owned and controlled by Company and the design, structure, selection, coordination,
expression, look
and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various
other
intellectual property rights.
The trademarks, logos and service marks displayed on the Website ("Marks") are the property of Company or
their third
parties or respective third parties. You are not permitted to use the Marks without the prior consent of
Company, the
relevant third parties that may own the Marks.
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a
third party and
so expressly mentioned, Company owns all intellectual property rights to and into the trademark man matters
/
www.manmatters.com, and the Website, including, without limitation, any and all rights, title and interest
in and to
copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent
pending),
goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post,
display,
translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary
authorization from Company or third party owner of such Content.
Cancellation, Returns and Refund PolicyA: Cancellation Policy:
An order can be cancelled through the Website before it has been dispatched for delivery.
B: Return Policy:
Any product or order cannot be returned and will not accepted after payment is made.
C: Refund Policy:
Once the refund has been initiated for eligible returns as mentioned above, the amount is expected to
reflect in your
account in 7 working days
Disclaimer Of Warranties & Liabilities
You expressly understand and agree that, to the maximum extent permitted by applicable law:
the website, services and other materials are provided by Company on an "as is" basis without warranty of
any kind,
express, implied, statutory or otherwise, including the implied warranties of title, non-infringement,
merchantability
or fitness for a particular purpose. Without limiting the foregoing, Company makes no warranty that (i) the
Website or
the services will meet your requirements or your use of the Website or the services will be uninterrupted,
timely,
secure or error-free; (ii) the results that may be obtained from the use of the Website, services or
materials will be
effective, accurate or reliable; (iii) the quality of the Website, services or other materials will meet
your
expectations; or that (iv) any errors or defects in the Website, services or other materials will be
corrected. No
advice or information, whether oral or written, obtained by you from Company or through or from use of the
services
shall create any warranty not expressly stated in the terms.
to the maximum extent permitted by applicable law, Company will have no liability related to user content
arising under
intellectual property rights, libel, privacy, publicity, obscenity or other laws. Company also disclaims all
liability
with respect to the misuse, loss, modification or unavailability of any user content.
Company will not be liable for any loss that you may incur as a consequence of unauthorized use of Your
Account or
Account information in connection with the Website or any services or materials, either with or without your
knowledge.
Company has endeavored to ensure that all the information on the Website is correct, but Company neither
warrants nor
makes any representations regarding the quality, accuracy or completeness of any data, information, product
or service.
Company shall not be responsible for the delay or inability to use the website or related functionalities,
the provision
of or failure to provide functionalities, or for any information, software, products, functionalities and
related
graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on
contract,
tort, negligence, strict liability or otherwise. further, Company shall not be held responsible for
non-availability of
the website during periodic maintenance operations or any unplanned suspension of access to the website that
may occur
due to technical reasons or for any reason beyond Company's control. The user understands and agrees that
any material
or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and
risk and they
will be solely responsible for any damage to their computer systems or loss of data that results from the
download of
such material or data. Company is not responsible for any typographical error leading to an invalid coupon.
Company
accepts no liability for any errors or omissions, with respect to any information provided to you whether on
behalf of
itself or third parties.
Company shall not be liable for any third party product or services. The advertisement available on e-mail
or website
with respect to the third party website or the Products are for information purpose only.
You expressly agree that Your use of the Website is at Your risk.
Indemnification and Limitation of Liability
You agree to indemnify, defend and hold harmless Company including but not limited to its affiliates,
vendors, agents
and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses
(including
legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or
incurred by
Company that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any
representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these
Terms.
Further, You agree to hold Company harmless against any claims made by any third party due to, or arising
out of, or in
connection with, Your use of the Website, any claim that Your material caused damage to a third party, Your
violation of
the Terms, or Your violation of any rights of another, including any intellectual property rights.
Notwithstanding anything to contrary, Company's entire liability to You under this Terms or otherwise shall
be the
refund of the money charged from You for any specific voucher or Product or service, under which the
unlikely liability
arises.
In no event shall Company, its officers, directors, employees, partners or suppliers be liable to You, the
vendor or any
third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including
those
resulting from loss of use, data or profits, whether or not foreseeable or whether or not Company has been
advised of
the possibility of such damages, or based on any theory of liability, including breach of contract or
warranty,
negligence or other tortious action, or any other claim arising out of or in connection with Your use of or
access to
the Website, services or materials.
The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
Violation of the Terms
You agree that Company may, in its sole discretion and without prior notice, terminate Your access to the
Website and
block Your future access to the Website if Company determines that You have violated these Terms or
Additional Terms.
You also agree that any violation by You of these Terms will constitute an unlawful and unfair business
practice, and
will cause irreparable harm to Company, for which monetary damages would be inadequate, and You consent to
Company
obtaining any injunctive or equitable relief that Company deems necessary or appropriate in such
circumstances. These
remedies are in addition to any other remedies Company may have at law or in equity.
You agree that Company may, in its sole discretion, and without prior notice, terminate Your access to the
Website, for
cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies;
(2) a
request by You (self-initiated account deletions); (3) discontinuance or material modification of the
Website or any
service offered on or through the Website; or (4) unexpected technical issues or problems.
If Company does take any legal action against You as a result of Your violation of these Terms, Company will
be entitled
to recover from You, and You agree to pay, all reasonable attorneys' fees and costs of such action, in
addition to any
other relief granted to Company.
Termination
The Terms will continue to apply until terminated by either You or Company as set forth below. If You want
to terminate
Your agreement with Company, You may do so by (i) not accessing the Website; or (ii) closing Your accounts
for all of
the services that You use, where Company has made this option available to You.
Company may, at any time, with or without notice, terminate the Terms (or portion thereof, such as any
individual
Additional Terms) with you if:
You breach any of the provisions of the Terms, the Privacy Policy or any other terms, conditions, or
policies that may
be applicable to You from time to time (or have acted in a manner that clearly shows that You do not intend
to, or are
unable to, comply with the same);
Company is required to do so by law (for example, where the provision of the services hereunder, to You is,
or becomes,
unlawful);
The provision of the services to You, by Company is, in Company's opinion, no longer commercially viable;
Company has elected to discontinue, with or without reason, access to the Website, the services (or any part
thereof);
or
Company may also terminate or suspend all or a portion of Your account or access to the services with or
without reason.
Except as may be set forth in any Additional Terms applicable to a particular service, termination of Your
Account may
include: (i) removal of access to all offerings within the Website or with respect to the services; (ii)
deletion of
Your materials and Account Information, including Your personal information, log-in ID and password, and all
related
information, files and materials associated with or inside Your Account (or any part thereof); and (iii)
barring of
further use of the Services.
You agree that all terminations shall be made in Company's sole discretion and that Company shall not be
liable to You
or any third party for any termination of Your Account (and accompanying deletion of Your Account
Information), or Your
access to the Website and the services offered thereunder.
Notwithstanding the foregoing, these Terms will survive indefinitely unless and until Company chooses to
terminate them.
If You or Company terminates Your use of the Website, Company may delete any content or other materials
relating to Your
use of the Website and Company will have no liability to You or any third party for doing so.
Governing Law
These Terms and all transactions entered into on or through the Website and the relationship between You and
Company
shall be governed in accordance with the laws of India without reference to conflict of laws principles.
You agree that all claims, differences and disputes arising under or in connection with or in relation
hereto the
Website, the Terms or any transactions entered into on or through the Website or the relationship between
You and
Company shall be subject to the exclusive jurisdiction of the courts at Mumbai, India and You hereby accede
to and
accept the jurisdiction of such courts.
Report Abuse
In the event You come across any abuse or violation of these Terms or if You become aware of any
objectionable content
on the Website, please report to Company’s customer support team.
Privacy Policy
Company views protection of Your privacy as a very important principle.
Company will share / sell / transfer / license / covey some or all of your personal information with another
business
entity should we (or our assets) plan to merge with or are acquired by that business entity, or
re-organization,
amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or
situation
occur, the other business entity or the new combined entity will be required to follow the privacy policy
with respect
to Your personal information. Once You provide Your information to us, You provide such information to
Company and
affiliates of Company and Company and its affiliate may use such information to provide You various services
with
respect to Your transaction whether such transaction are conducted on www.manmatters.com or with third party
merchant's
website.
Communications
You hereby expressly agree to receive communications from the Company by way of SMS, e-mails,
phone calls relating to your order (e.g., for confirmation of your order, managing delivery logistics,
etc.), and relating to the Products offered through the Website.
General Provisions
Notice: All notices of Company will be served by email or by general notification on the Website. Any notice
provided to
Company pursuant to the Terms should be sent to support@manmatters.com.
Assignment: You cannot assign or otherwise transfer the Terms, or any rights granted hereunder to any third
party.
Company's rights under the Terms are freely transferable by Company to any third parties without the
requirement of
seeking Your consent.
Severability: If, for any reason, a court of competent jurisdiction finds any provision of these Terms, or
portion
thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to
give effect to
the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in
full force
and effect.
Waiver: Any failure by Company to enforce or exercise any provision of the Terms, or any related right,
shall not
constitute a waiver by Company of that provision or right.
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